We are here to help!

We are here to help!

Frequently Asked Questions

You certainly can, and its completely free! In our design studio you can use the 'add dates' tab on the left hand menu, all UK holidays are automatically added but you can add your own special dates and including Scottish Holidays if you choose.

You can, as soon as you start your design it’s the first thing we ask you, you can change this at anytime by selecting “change start month” in the bottom left of the studio.


Certainly! You can create a calendar starting from the any month! So, if you want to start a new calendar in July, that is completely fine. When you start creating, simply click the month of your choice.

Once you've chosen your template, click “start this design” and you will be in the design studio, after selecting your start year and month on the top left you will find the image tab, under the upload tab click “click here to upload your image” this will then provide a pop up window where you can locate the images, select as many as you want and upload in one go.

The images will then appear below, you can drag and drop to image boxes in the template. If you really want to save time you can then autofill!

On most templates you can add a title and name, there are a few which you can also add an image, select “add an image” in the options on the template page and it will reveal all designs which you can add an image to.

We print all our photo calendars on 250gsm canon eco paper. This is a premium sturdy paper offered in Uncoated or Gloss. Uncoated will give a sleek modern feel whilst Gloss provides a shine, both are excellent, its just down to your preference!

The notebooks have a hardback cover or a premium Zeta Linen textured cover on softcover and 192 inner pages printed on 100gsm Uncoated eco paper.

We shrink wrap our gift products to guarantee they arrive in pristine condition. It prevents water damage and scratching during transit. It also makes the product more study, which prevents bending once shipped. The Shrink-wrap we use is only 10 micron thick, that’s 1 thousand of a millimetre thick and is fully recyclable.

If you really don’t want the shrinkwrap you can request this when you place your order but you do have to accept that the above could occur in very rare instances. We assure you we use the most environmentally friendly shrink-wrap on the market and have provided details of your local recycling centre on the following link so you can recycle thin plastics. Click here to view our sustainability information.

The hardcover books use a 2200 micron thickness board which is then wrapped with your design and then cased-in around your chosen inners (lined, plain or journal)

We also add a free book band to keep your notebook protected. The Softcover book works the same but the cover is a premium zeta linen textured board which is 420 micron thickness, we then round corner the edges of the book and add a book band to the reverse.

We then shrink-wrap the product before we send it to you to maintain the quality during transit

All you need to do is order 2 notebooks of any design and we will add these to your order. For every multiple of 2 you get a free pencil set!

Can I have different designs and still get the offer?
Yes! You can have various designs and as long as you order them at the same time you’ll get the offer!

We have provided plain, lined, journal and diary inner pages for you to use in your notebook designs view our handy flipbooks to get a feel of each design! (Please note plain and lined books not shown)

Click Here to view the Journal & Diary Planners

  • All our notebook products contain 192 inner pages whether its plain, lined, a journal or a diary.
  • To view the inner page options for our notebooks, simply click the 'view journal designs' button on the product calculator
  • We have provided a handy flipbook so you can see the inner pages. (Please note: plain and lined pages are not shown)
  • The red dotted lines on your design, indicate the final trimmed egde of your design. This is where we will cut your items back to the final size.

    The green dotted lines are in place to show you what we call the safe area any text/items within this area is safe from any of the trim and punch zones marked in red.

    For more detailed information on this, check out our support centre.

    Yes, however, if you want to change something after we have printed your order there may be an additional fee, but if you contact us asap before this, we will be happy to amend your order as requested with no fee.

    For Full Details on our Standard Delivery Click Here

    Express Delivery Service

    Use our Express Service to receive your order faster than our standard leadtime - Express service times are based on our standard leadtime.

    Express Level 1 (10% Surcharge) / 1 day quicker than our standard leadtime
    Express Level 2 (25% Surcharge) / 2 days quicker than our standard leadtime
    Express Level 3 (45% Surcharge) / 3 days quicker than our standard leadtime

    If you are unhappy with your product we will always do our best to resolve this, however, as we provide personalised products we can only provide you with credit or a reprint in the event a mistake has been made on your order. Should you contact to us prior to any printing having been done we will be happy to provide a full refund.

    To request a cancellation please visit your account panel and then your order section. In your order list, select the 'DETAILS' button on the required order, then, when in the detail view, Click the 'ORDER HISTORY' tab.
    In the order history tab, you will be able to send us a message requesting the cancellation. Please note, you can only request a cancellation if your order has not already proceeded to the printing stage.


    Our standard delivery time is 5 days production time and 2 days in transit - Total of 7 days' from the date of your order.

    For more on delivery, see our delivery information page here.

    Contact Us

    Click here to get in contact with us. Simply fill out the form, and one of our team will be back in touch as soon as possible!

    Help Centre

    Click here for our help center, full of FAQs and articles on every question we have been asked so far!

    Chat with Us

    If you need to speak to us, you can use our Chat/Help app. The button is at the bottom left of the website.

    Colour Calendars Ltd

    Unit 1, Allervale Buildings
    Moorpark Road
    Devon, TQ125AZ

    Telephone: 01803 658573
    Email: info@colourcalendars.com

    Get in touch...

    If you need to get in touch with us then you can use the form below - Please include as much information with your question or request as possible and a member of our team will get back in touch as soon as we can.

    If you have already placed an order with us and are asking a question regarding this order, please include your order number with your message. Alternatively, you can use the order details section in your account control panel to add a comment to your order.

    The best way to contact us is through the Online Chat button, through the contact form on this page, or leave a message on our voicemail number: 01803 658573.